Refunds
To be eligible for a refund, your item must be unopened, unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Digital Items
Downloadable items, webinars and e-learning are not eligible for refunds.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, email jo@wellwithinreach.co.uk.
Need help?
Contact jo@wellwithinreach.co.uk for questions related to refunds and returns.